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Here at PortableFoldingCharis.com we pride ourselves on how we treat our customers. We are not a large company... we are a small company with a big focus on Customer Service. Below are some of the many comments we have received from those who know first hand our dedication to making their shopping experience one of the best ever.
I placed my order online and then had a question and called. I got a call back within an hour and the person was very helpful. The chair was nicer than I expected and it got here well before they said it would be here. I am very pleased with my purchase and am sure that the person who it is a gift for will love it!! Thank you! - Pamela; SW Ranches, FL
Very fast service, replacement covers were the perfect size for our directors chairs. You do need to measure what you have. Very pleased! - Marilyn; Lexington, MA
Everything went very smoothly. Website worked great. Easy to check out and use PayPal. Delivery was really fast. Excellent consumer experience. - Karl; Greenville, NC
I was so impressed with the turn around time of placing the order and actually having it shipped. I heard from the customer service immediately about my order and I would definitely order from this company again. - Allyson Hoffman; Orlando FL
Merchandise delivered promptly and of excellent quality. Have no problems with buying from this company again. - Lawrence; Fort Lauderdale, FL
I am very pleased with the new seat cover for my director's chair. I would recommend ordering from this company. Fast service, reasonable prices. - Andre; Pittsburg, CA
The customer service in the shipping the equipment so expeditiously was wonderful. The chair arrived within three days as promised. The chair performs to the standards provided on line. Suggestions for improvement on the chair: Put a picture of how to mount the chair on the box and/or include instructions in the box. Possibly in the future, you could consider thickening the legs to provide more security for elderly clients. - Jesse; Union, SC
This is the best transaction I have had on the internet. The delivery time was awesome and I love my chair. Thanks again. - Nancy; Jacksonville, FL
I am very pleased not only with the product (which is lighter weight and sturdier than anticipated), but with the service which was remarkable. My chair arrived in less than 48 hours from the time I ordered it. This is a quality product and they provide excellent customer service. - Faith; Sanford, FL
You people are fantastic! I placed my order Wednesday around 1:30 PM and received it Thursday morning around 11:30 AM! We are thrilled with the service and the seats. We were fortunate enough to get tickets for a practice round at the Masters Tournament this year and these seats will help us last all day on the golf course. Thank you! Thank you! Thank you! - Lynn; Hampstead, NC
Super fast shipping. Immediate customer service response. Thank you Jim and Mary for replacing my damaged chair so quickly. I can take it on our trip. I have saved you in "my favorites" I will be passing your web site around. Again, thank you for being so friendly and professional!!! - Rita S.; Smiths Grove, KY
Sorry for being so late with this message, but I thought I would tell you that we did receive the chairs. We took them to Mexico and used them for two weeks on the beaches of Puerto Vallarta. They were magnificent. They were light, easy to carry, easy to unfold and we had people actually coming up to us on the beach to ask where we got them, we of course gave them your e-mail address. We were able to pack one chair in to suitcase but evidently found one of my old saddle bags that both (plus covers) fit into it and we shipped them back in one bag. They are awesome and very comfortable as well! My husband needs to stay out of the sun as he is allergic to sun tan lotion, your beach chairs allowed both of us to sit on our favourite beach with any fear of getting a sun burn. They definitely got a lot of looks from both the locals and the tourists. - Karen; Calgary, AB Canada
Wow - great communication once order was placed. Great delivery time and great company! I loved the chairs (and my kids do too!) Thanks! - Shelby; Fishersville, VA