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Return Policy on Defective Items
While most other online stores offer only a 30 day warranty on their products, PortableFoldingChairs.com offers a FULL ONE YEAR WARRANTY on all of the products we sell. For the first 30 days after delivery, we will replace or repair the product at no charge to the customer for any defect. If the original item is not available, we will offer a similar or better item as a replacement.
Following the 30 day period, we will provide information and assist in exercising the manufacturer warranty or, if not available, we will replace the product with the same or equivalent item. Digital pictures of the defect and/or returning the product to us may be required of the customer.
If the customer would rather have a refund and not a replacement, then the customer will be responsible for shipping the defective item to us for inspection. Upon inspection, we will give a full refund for the defective item and any original shipping charges.