Satisfaction Guarantee
We are a small family run business and we are committed to providing you the best personalized shopping experience possible. We work tirelessly every day to provide you the most complete selection of quality products available at the best price. We live and work with many of our products, so we can offer the most complete product information to help you make your decision. We know that there are many purchasing options available today on the web and locally, so we are continually working to earn your business with the best selection, ease of ordering and fast delivery as well as best service after the sale. If we do earn your business, we will do everything possible within our policies to ensure this is one of the best online buying experiences you have. Product Guarantee
While other internet sites may only guarantee their products for 30 days, we guarantee the products we sell for a period of ONE YEAR against defects in material or workmanship. We will repair or replace the defective product within the first 30 days after you receive it at no cost to you. If you would prefer a refund, then you will be responsible for shipping the product back to us for a full refund. After the 30 day time period, we will assist you in exercising the product warranty with the manufacturer. There will be no refunds after 30 days, only repair of replacement. Returns
We want to make returns easy for you! We know that sometimes sitting or seeing is believing, so sometimes the product may not meet your expectations. You may return new, unused, and resalable items for a refund or exchange within the first 30 days after delivery. Please be sure to keep return the product in it's original packaging. Simply fill out our online Return Request Form to obtain a RMA number and instructions. We will credit you for the total purchase price minus original shipping cost upon our receipt of your return. Although all items on our site have Free Shipping, our actual shipping cost in delivering your order will be deducted from the total purchase price. Products returned under this policy are eligible for a refund to the original method of payment. If you are returning a product that was originally purchased with a gift certificate or as a gift, you will receive an in-store credit as your refund. Exclusions can apply. Please see our full Return Policy.
About King's Pond HammakaWho we are: Our business is to provide you with comfort so you can relax from the stresses you have to deal with day to day. Developed in 2001 as a wholesale company providing Hammaka Hammock Chairs to Retailers on the Wasatch Front, Hammaka has quickly become known as a High Quality Relaxing Product and has now sold all over the United States as well as in over a dozen other Countries.
Variety: Hammaka has grown well beyond its Original Hammaka Hammock Chair and now offers a wide variety of different hammocks and relaxing products with even more to come in 2011! You can sign up to be part of Newsletter and receive monthly updates and discount coupons.
Hammaka Guarantee: We stand behind all of our products with a 2 year warranty. We work diligently to make sure our products are Hammaka Quality so all you have to do is relax.
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